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Front Runner Outfitters is a world-renowned vehicle based adventure gear company specialising in designing, manufacturing and selling the toughest roof racks and rack accessories.
Front Runner Jobs / Careers

Some call it work,
but we're just doing what we love. We've created an electric and supportive work environment that celebrates individuality and diversity, professional development and personal growth.
Front Runner Jobs / Careers
Whether you're an ambitious career starter or experienced professional, we are always looking for motivated individuals who like to kick ass. Each member of Front Runner takes ownership of our roles and we thrive on new challenges.
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We’re hiring! Front Runner Outfitters is a world-renowned vehicle-based adventure gear company specialising in the toughest roof racks and accessories. 

We're looking for a Customer Service and Sales Representative to service our German speaking markets. This is a new position that gives you the opportunity to work closely with the international team from our head office in Johannesburg, South Africa.

 

As a Customer Service and Sales Representative, you will:

  • Handle all customer service tickets (product enquiries, sales leads and complaints) from our website and social media channels and provide appropriate solutions and alternatives.
  • Generate and follow up on sales leads though our CRM system.
  • Identify and assess customers’ needs to achieve customer satisfaction.
  • Build sustainable relationships of trust through open and interactive communication with both customers and team members.
  • Meet personal/team sales and customer service targets.
  • Assist with placement of orders, refunds or exchanges.
  • Coordinating between departments and operating units in assisting with day-to-day sales and administrative duties as required.

 

Requirements:

  • Proficient in German and English.
  • Track record of over-achieving on set targets (customer service and sales targets).
  • Ensure customers always enjoy a great brand experience with exceptional customer service.

 

Sound like an awesome fit? We want to hear from you. Please send your resume and cover letter to [email protected]

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