We’re hiring! Front Runner Outfitters is a world-renowned vehicle-based adventure gear company specialising in the toughest roof racks and accessories. 

We're looking for a Customer Service and Sales Representative to service our German speaking markets. This is a new position that gives you the opportunity to work closely with the international team from our head office in Johannesburg, South Africa.

As a Customer Service and Sales Representative, you will:

• Handle all customer service tickets (product enquiries, sales leads and complaints) from our website and social media channels and provide appropriate solutions and alternatives.
• Generate and follow up on sales leads though our CRM system.
• Identify and assess customers’ needs to achieve customer satisfaction.
• Build sustainable relationships of trust through open and interactive communication with both customers and team members.
• Meet personal/team sales and customer service targets.
• Assist with placement of orders, refunds or exchanges.
• Coordinating between departments and operating units in assisting with day-to-day sales and administrative duties as required.

Requirements:

• Proficient in German and English.
• Track record of over-achieving on set targets (customer service and sales targets).
• Ensure customers always enjoy a great brand experience with exceptional customer service.

Sound like an awesome fit? We want to hear from you. Please send your resume and cover letter to [email protected]

We’re hiring! Front Runner Outfitters is a world-renowned vehicle-based adventure gear company specialising in the toughest roof racks and accessories. 

Definition:

Procurement is defined as Sourcing, negotiating and buying of goods, materials and services to meet
the Company’s operational requirements.

Overall Purpose of the Role:

Purchase goods, materials and services to ensure that the company operational needs are met, considering the price, quality and delivery and to ensure continuity of supply.

Key Responsibilities:

General and Task Management

• Purchase goods, materials, components or services in line with specified cost, quality and delivery targets
• Support the purchasing function and other relevant departments and communicate any supply problems which may impact on business operations
• Act as an interface between suppliers and other relevant departments on purchasing processes and new projects and activities
• Monitor and advice on any issues which present risk or opportunity to the organisation
• Monitor market trends, competitor strategies and market suppliers
• Provide analysis on costs, new and existing and review cost reduction activities
• Prepare reports and updates when required
• Work closely with others in the procurement function and review opportunities for continuous improvement and business improvements
• Adhere to any health, safety and environmental policies and procedures to ensure the safety and wellbeing of self, staff and visitors
• Negotiate/improve prices and terms of business with suppliers and review opportunities
• Prepare and raise purchase orders and order schedules
• Build, maintain and manage supplier relationships and keep up good communications
• Ensure that a professional and consistent approach is taken about all supplier relationships
• Conduct research for new components and suppliers
• Compile data relating to supplier performance to enable evaluation
• Assess and evaluate suppliers and contribute to performance reviews to ensure contract compliance
• Contact suppliers to resolve price, quality, delivery or invoice issues
   

Self Management

• Comply with the Health, Safety and Environmental Policies
• Assertive, resilient and welcomes change
• Engages interest and participation of others and has a collaborative approach to working together
• Proactively contributes to the team
• Actively committed to team development
• Is self-aware and optimistic
• Shows moral courage, openness and honesty in all dealings
   

Skills and Attributes:

• Able to build and maintain effective and productive relationships with management, co- workers and suppliers
• Excellent communication, negotiation, interpersonal and influencing skills
• Analytical, numerically astute with strong demonstrated problem-solving abilities
• Able to manage time effectively, prioritise tasks and achieve set targets
• Commercial and financial awareness with a full understanding of how failure impacts the
• production, manufacture and customer order fulfilment
• Able to work well under pressure and handle emergency and stressful situations
• Keen attention to detail and accuracy
• Familiarity with an integrated Enterprise Resource Planning (ERP) and Manufacturing
• Resource Planning (MRP) systems would be beneficial

OUTDOOR AND 4X4 GEAR SALES REPRESENTATIVE

Front Runner Outfitters is a world-renowned vehicle-based adventure gear company specialising in designing, manufacturing, and selling the toughest outdoor gear.

We have a position open for an outdoor enthusiast to join our passionate team and promote and sell 4x4 accessories at our world class showroom in Kyalami.

Requirements: 

• Continuously work towards improving the customer experience and service delivery
• Present, promote and sell products/services to meet customer needs
• Excellent telephone and face to face customer etiquette
• Maintain immaculate presentation of the showroom and display vehicles
• Ability to learn quickly and get the job done
• Relationship management skills and openness to feedback
• Ability to work within a team while showing individual strength and ability
• Contribute to a dedicated team and a fun working environment
• Target driven 
• Must be able to work weekends
• Must be presentable 
• Valid driver’s license
• Attending shows, club events, and other outdoor related activities
• Avid camper and outdoor enthusiast is a must
• Must be passionate about becoming a brand ambassador

If you think you have what it takes and would like to join our team of 4x4 and outdoor professionals, we would like to hear from you. Please submit your resume and a motivational letter why you are the right person for the job to [email protected]

We’re hiring! Front Runner Outfitters is a world-renowned vehicle-based adventure gear company specialising in the toughest roof racks and accessories. 

As a Design Engineer / Industrial Designer, you will:

• Combine creative thinking and design skills with industry trends to provide unique brand and product experiences
• Will often play a hands-on role for both new designs and refreshes of existing designs
• If you think good design is as much about making something work as it is about making something good-looking, if you enjoy a fast-paced and collaborative environment, if you want your work seen and used by people every day, we'd like to speak with you

Requirements:

• Proficient in 3D CAD system, 3+ years, Creo an advantage
• Sheetmetal design and fabrication experience a plus
• CAD assemblies and production drawing preparation 
• Knowledge of materials and manufacturing processes
• Experience in Adobe Creative Suite a plus and the desire to learn quickly on the job
• Excellent sketching and or visualization of concepts and ideas. Strong written, verbal and visual communication skills
• Ability of working towards aggressive deadlines 
• Highly organized. Excellent attention to detail. 
• Able to work within project schedules, estimate/manage own time accurately and effectively, and keep the project and team on track.
• Portfolio showing experience