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Front Runner Outfitters is a world-renowned vehicle based adventure gear company specialising in designing, manufacturing and selling the toughest roof racks and rack accessories.
Front Runner Jobs / Careers

Some call it work,
but we're just doing what we love. We've created an electric and supportive work environment that celebrates individuality and diversity, professional development and personal growth.
Front Runner Jobs / Careers
Whether you're an ambitious career starter or experienced professional, we are always looking for motivated individuals who like to kick ass. Each member of Front Runner takes ownership of our roles and we thrive on new challenges.
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We’re hiring! Front Runner Outfitters is a world-renowned vehicle-based adventure gear company specialising in the toughest roof racks and accessories. 

We're looking for a Customer Service and Sales Representative to service our German speaking markets. This is a new position that gives you the opportunity to work closely with the international team from our head office in Johannesburg, South Africa.

 

As a Customer Service and Sales Representative, you will:

  • Handle all customer service tickets (product enquiries, sales leads and complaints) from our website and social media channels and provide appropriate solutions and alternatives.
  • Generate and follow up on sales leads though our CRM system.
  • Identify and assess customers’ needs to achieve customer satisfaction.
  • Build sustainable relationships of trust through open and interactive communication with both customers and team members.
  • Meet personal/team sales and customer service targets.
  • Assist with placement of orders, refunds or exchanges.
  • Coordinating between departments and operating units in assisting with day-to-day sales and administrative duties as required.

 

Requirements:

  • Proficient in German and English.
  • Track record of over-achieving on set targets (customer service and sales targets).
  • Ensure customers always enjoy a great brand experience with exceptional customer service.

 

Sound like an awesome fit? We want to hear from you. Please send your resume and cover letter to [email protected]

Submit Resume

We’re hiring! Front Runner Outfitters is a world-renowned vehicle-based adventure gear company specialising in the toughest roof racks and accessories. 

Definition:

Procurement is defined as Sourcing, negotiating and buying of goods, materials and services to meet
the Company’s operational requirements.

Overall Purpose of the Role:

Purchase goods, materials and services to ensure that the company operational needs are met, considering the price, quality and delivery and to ensure continuity of supply.

Key Responsibilities:

General and Task Management

  • Purchase goods, materials, components or services in line with specified cost, quality and delivery targets
  • Support the purchasing function and other relevant departments and communicate any supply problems which may impact on business operations
  • Act as an interface between suppliers and other relevant departments on purchasing processes and new projects and activities
  • Monitor and advice on any issues which present risk or opportunity to the organisation
  • Monitor market trends, competitor strategies and market suppliers
  • Provide analysis on costs, new and existing and review cost reduction activities
  • Prepare reports and updates when required
  • Work closely with others in the procurement function and review opportunities for continuous improvement and business improvements
  • Adhere to any health, safety and environmental policies and procedures to ensure the safety and wellbeing of self, staff and visitors
  • Negotiate/improve prices and terms of business with suppliers and review opportunities
  • Prepare and raise purchase orders and order schedules
  • Build, maintain and manage supplier relationships and keep up good communications
  • Ensure that a professional and consistent approach is taken about all supplier relationships
  • Conduct research for new components and suppliers
  • Compile data relating to supplier performance to enable evaluation
  • Assess and evaluate suppliers and contribute to performance reviews to ensure contract compliance
  • Contact suppliers to resolve price, quality, delivery or invoice issues
     

Self Management

  • Comply with the Health, Safety and Environmental Policies
  • Assertive, resilient and welcomes change
  • Engages interest and participation of others and has a collaborative approach to working together
  • Proactively contributes to the team
  • Actively committed to team development
  • Is self-aware and optimistic
  • Shows moral courage, openness and honesty in all dealings
     

Skills and Attributes:

  • Able to build and maintain effective and productive relationships with management, co- workers and suppliers
  • Excellent communication, negotiation, interpersonal and influencing skills
  • Analytical, numerically astute with strong demonstrated problem-solving abilities
  • Able to manage time effectively, prioritise tasks and achieve set targets
  • Commercial and financial awareness with a full understanding of how failure impacts the
  • production, manufacture and customer order fulfilment
  • Able to work well under pressure and handle emergency and stressful situations
  • Keen attention to detail and accuracy
  • Familiarity with an integrated Enterprise Resource Planning (ERP) and Manufacturing
  • Resource Planning (MRP) systems would be beneficial
Submit Resume

We’re hiring! Front Runner Outfitters is a world-renowned vehicle-based adventure gear company specialising in the toughest roof racks and accessories. We're looking for a Customer Service and Sales Representative to service our French speaking markets. This is a new position that gives you the opportunity to work closely with the international team from our head office in Johannesburg, South Africa.

 

As a Customer Service and Sales Representative, you will:

  • Handle all customer service tickets (product enquiries, sales leads and complaints) from our website and social media channels and provide appropriate solutions and alternatives.
  • Generate and follow up on sales leads though our CRM system.
  • Identify and assess customers’ needs to achieve customer satisfaction.
  • Build sustainable relationships of trust through open and interactive communication with both customers and team members.
  • Meet personal/team sales and customer service targets.
  • Assist with placement of orders, refunds or exchanges.
  • Coordinating between departments and operating units in assisting with day-to-day sales and administrative duties as required.

 

Requirements:

  • Proficient in French and English.
  • Track record of over-achieving on set targets (customer service and sales targets).
  • Ensure customers always enjoy a great brand experience with exceptional customer service

 

Sound like an awesome fit? We want to hear from you. Please send your resume and cover letter to [email protected]

 

Submit Resume