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JOIN OUR R&D TEAM

TEST FIT A NEW RACK ON YOUR VEHICLE

Become an important part of our research and development team and help us create the next generation of innovative roof rack solutions. To join this adventure, you will have to bring your vehicle to our Hannover workshop for a test rack fitment. Please note that this might take a few hours however, you will be offered a generous discount as a reward for your participation.

View Terms & Conditions

Test Installation of Customer Vehicles

The following terms & conditions apply for participation in the test installation of customer vehicles by Dometic Vehicle Outfitters EU GmbH / Front Runner Racks 2000 (Pty) Ltd (hereinafter referred to as Front Runner).

  1. After submitting the inquiry form, Front Runner will review the inquiry and request additional information if necessary.
  2. The customer agrees to be contacted by Front Runner's customer service.
  3. The customer is willing to attend multiple appointments for measurements and prototype installations at Front Runner's workshop if needed.
    1. The time required for a measurement is approximately 2 hours.
    2. The time required for a test installation is approximately 4 hours and may take up to a full working day for more complex installations.
    3. For travel distances of more than 300 km (from the permanent residence), Front Runner will provide an overnight stay in a suitable hotel.
  4. The vehicle is made available to Front Runner free of charge.
  5. In the event of short-notice cancellations by the customer, Front Runner reserves the right to consider alternative vehicles and exclude the customer from the program.
  6. Upon successful installation and completion of the roof rack test installation, the customer who provided the vehicle for measurement and development will receive a 35% discount on the roof rack. The discount can also be applied to Front Runner accessories. Workshop costs and labor charges for the installation of the new roof rack will not be billed to the customer. Labor hours beyond the installation of the roof rack will be charged additionally to the customer.
  7. Customers who applied with their vehicle but were not selected will receive a 10% discount on the finished roof rack kit once it is available in the online shop.
  8. If, contrary to expectations, the roof rack does not go into production after the customer and vehicle have been presented, the customer will receive a 10% discount code on all Front Runner products.
  9. The customer ensures that the vehicle is fully insured for the entire duration of the measurement and test installation.
  10. Front Runner is liable for any damages that may occur to the vehicle during the test installation.
  11. All information exchanged during the test installation and measurement is confidential and must not be disclosed to third parties.
  12. Any visual material created during the test installation may be used by Front Runner for promotional purposes.
  13. Front Runner commits to handling the customer's data in accordance with applicable Privacy Policy.
  14. The general Warranty claims apply.
  15. The general Terms and Conditions apply.